Grievances

Register a grievance

  1. Consular grievances are handled through MADAD, the consular grievance portal of the Ministry of External Affairs. Register your grievance on madad.gov.in and choose “Embassy of India, Caracas”.
  2. Note the grievance number to track its status online.
  3. Grievances about other Government of India services can be filed on the Centralised Public Grievance Redress and Monitoring System, pgportal.gov.in.

Contact

Grievances (consular)
cons.caracas[at]mea[dot]gov[dot]in
Head of Chancery
Shri K. Madhusudhana Rao, Second Secretary — hoc.caracas[at]mea[dot]gov[dot]in
Emergency (24×7)
+58 412 958 4288

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